We have developed and refined our working process with attention to detail. After you sign our Terms of Service Agreement, we will invoice you for a deposit. Usually this is 30% of the whole project. We will then schedule a project meeting which results in a production plan being drawn up, including a filming, or recording schedule. This is the right time for us to agree on any supply of pre-existing materials, participants, primary points of contact on both sides, and the milestones for first edits delivery.

Once the production plan is signed off, we will move into post-production. We will liaise with you to schedule filming, or recording dates. When the time comes to deliver first cuts, these will include any music and sound effects, and be as close to the finished version as we feel we can get before your feedback is essential. We collect your feedback via our Edit Feedback form, a 10-point list which asks your opinions on all of the key elements of the film, video clip, or song.

Usually our first cut results in some changes, and the second cut is the one which gets signed off as the final version. If additional amendments are needed though, we go around this loop again.

Once everything is signed off, we ask for final payment on delivery. We then send you our service questionnaire, which is your opportunity to feedback on the entire process, praise us where appropriate, or suggest improvements.